choking toilets & the sub-optimal flush

This e-mail came from my school's administration - it is funny to me:

To: school community
From: ___, Associate Dean

We are working with the university to troubleshoot the flushing problems
with the toilets in the bathrooms. I need your help with
two matters. First, when you flush the toilets, make sure that you
press the flush handle all the way down (or pull it all the way up).
Pressing the handle only part of the way will result in a sub-optimal
flush. Second, we need to collect more detailed information about which
toilets aren't flushing properly and where those toilets are located.
Please report problems with the toilets to the Director of
Administrative Services and provide her with
specific information about which toilets in which bathrooms aren't
flushing properly.